Client Communication and Retention


Ensure your customers stay informed of your products and happy with the service they receive.

Make Your Clients Feel Special with Effective Communication Strategies

Clients have been and will always hold the center stage whether it is offline business or online business. Right from winning a new customer to retaining an existing customer, all the business operations are centered on customers. Engaging communication plays a major role in client retention. Whether it is responding to customer’s inquiries or prompt action on customer feedback, effective communication is a must for every business especially for small and medium enterprises.

Personalized Communication Solutions

iCommerce team can devise proven client retention strategies and powerful solutions that help businesses to connect with their clients effectively. Retaining old clients can boost your profits and reduce your marketing costs.  We will help you to communicate effectively with your customers the way your clients want and in the manner that is suitable for them.

Our expert team at iCommerce helps businesses to create personalized communications and use the channel that works the best for the clients whether it is web, email or text. From sending the product along with bills and statements with a personalized message to divulging the information about new product launch or any other information, we do it all to keep your clients happy, and with you.

We are specialized in communication solutions ranging from newsletters to product launch publication and from seasonal greetings to surveys and everything in between.

Understand Customer’s Preferences

The team of iCommerce believes in using the past communication to gauge individual preferences of clients related to the new products. This helps us to formulate strategies to serve them better and cater to their needs properly. With the help of our strategies, you can make your clients feel special and valuable. The end result is the satisfied customer and that is the most important need of the current times.

If you wish to keep your clients happy and satisfied, contact us today and we will be happy to offer a tailor-made solution at affordable prices.

Written by

Dani Avitz has wide experience in E-Commerce (both the practical and academic aspects), by outlining a long-term sales strategies. Knowledgeable in SEO, SMO, PPC, Affiliate and Marketplaces such as eBay, Amazon, Etc.

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