About iCommerceteam
iCommerceteam provides brand management, advertising, catalogue and seller operations services for businesses selling on Amazon. We work as an operational extension of a brand's team, handling the day-to-day detail of running and growing a marketplace presence.
What we do
An operational extension of your team
Most brands reach a point where Amazon needs more attention than anyone internally has time to give it. The catalogue drifts, listings get suppressed, advertising accumulates campaigns nobody planned, and reporting becomes a monthly export that nobody has time to read properly.
We take that work on. Depending on the engagement, that means managing the account day to day, rebuilding and maintaining the catalogue, running advertising against agreed targets, producing the detail page content, or building the reporting that shows how the brand is actually performing against its category.
Where a brand would rather build the capability internally, we train their team instead and hand over written procedures they keep.
How we work
Written scope, agreed targets, regular review
- Everything starts with an audit
- We review the account before proposing anything, and give you the findings in writing whether or not you go on to work with us.
- Scope is written down
- Which responsibilities transfer to us and which stay with your team is agreed explicitly, then reviewed quarterly. Nothing is assumed on either side.
- Access is limited to what the work requires
- We request the permission level a task needs and no more. Where we use the Selling Partner API, the roles used and the reason for each are set out on the relevant service page.
- Reporting explains movement
- Reports come with written commentary on what changed and why, rather than a dashboard you have to interpret yourself.
- You keep your assets
- Source files, documentation and account access are handed over in full if an engagement ends. We work on 30 days’ notice.
Clients
Who we have worked with
We work with brands across food and beverage, beauty and skincare, baby and child products, consumer electronics, footwear, household goods and homeware. They range from single-marketplace sellers to established groups selling internationally. Client logos appear on our home page.
Engagements range from a single catalogue audit through to full management of brand presence, advertising and operations across several marketplaces, and we work with brands who would rather build the capability in-house and have us train and monitor their team.
Services
What we can take on
Brand Presence Management
Everything a shopper sees of a brand on Amazon: detail pages, A+ Content, Brand Store and brand protection, built and maintained as one presentation.
Effective Amazon Advertising
Sponsored Products, Sponsored Brands and Sponsored Display structured, managed and reported against commercial targets agreed in advance.
Catalog & Seller Operations
Listing errors, account health, policy issues, inventory reports, forecasting, replenishment and variation errors. This is the recurring work that keeps an account running.